STACKLANE / LEGAL

Privacy Policy

Last updated: 21 July 2026

Who We Are

Stacklane Ltd ("Stacklane", "we", "us", "our") is a web development agency based in England and Wales. We are the data controller for personal data collected through this website.

What Data We Collect

We may collect the following categories of personal data: Contact Information (Name, email address and company name when you submit an enquiry via our contact form); Communications (The content of messages you send to us); Usage data (Anonymised data including pages visited, browser type, and time spent on site, collected via analytics); Technical data (IP address, browser type and device information, collected automatically for security purposes).

How We Use Your Data

We use your personal data to: respond to your enquiries and communicate with you about your project; provide and manage the services you have requested; comply with legal obligations; improve our website and services (with your consent, via analytics); protect the security and integrity of our systems.

Legal Basis for Processing

We process your data under the following legal bases: Contract (Processing necessary to provide services you have requested); Legitimate interests (For enquiry handling and improving our services); Consent (For optional analytical cookies, given via our cookies banner, which you can withdraw at any time); Legal obligation (Where required by applicable law).

Data Retention

We retain personal data only as long as necessary for the purpose for which it was collected. Contact enquiries are retained for up to 24 months. Client project data is retained for the duration of our agreement and up to 7 years thereafter for legal and accounting purposes.

Data Sharing

We do not sell your personal data. We may share data with trusted service providers (such as hosting and analysis platforms) strictly necessary to deliver our services, under appropriate data processing agreements.

Your Rights

Under UK GDPR, you have the right to: Access the personal data we hold about you; Request correction of inaccurate data; Request erasure of your data where no lawful basis for retention exists; Object to processing based on legitimate interests; Withdraw consent at any time (where processing is based on consent); Lodge a complaint with the ICO (Information Commissioner's Office).

Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration or destruction. All data is transmitted over encrypted (HTTPS) connections.

Cookies

We use cookies and similar technologies on this website. For full details, see our Cookies Policy.

Contact Us

To exercise your rights or for any privacy related enquiries, please contact Stacklane Ltd via the contact form on our website or the email address provided in your project agreement.